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Core deposit return

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Old core and deposit return | NERINGS

Old core and deposit return

This procedure applies to remanufactured or refurbished spare parts for which a security deposit was charged at the time of purchase. Once an eligible old core is returned, the deposit paid will be refunded.

Would you like to return a new, unused item?A separate procedure applies to returns of new items within 30 days.

View product returns →

Security deposit

For remanufactured and refurbished spare parts

What is a security deposit?

When ordering a remanufactured or refurbished spare part, a deposit may be charged in addition to the product price. The amount is shown on the product page. The deposit will be refunded when the old core is returned complete and in the required condition.

Important: the item is dispatched only after the invoice has been paid in full, including the product price, delivery costs and security deposit.

Old core return requirements

The following requirements must be met for the deposit to be refunded.

Complete and assembledThe core must be returned assembled, with no missing components.

No major physical damageBroken connectors, actuators or other damage may result in a reduced deposit refund or no refund.

Matching original or compatible part numbersThe numbers on the returned core must meet the requirements of the purchased part. If the numbers do not match, the deposit will not be refunded. The numbers must be legible and visible on the part.

The core is not dismantled or incompleteNo deposit refund is issued for a dismantled or incomplete core.

Damaged cores are assessed individuallyA specialist will inspect the condition of the core, and the customer will receive the decision regarding a full or partial deposit refund by email.

Return process

Shipping the old core and receiving the deposit refund

Place your order and pay in full

The item is dispatched after the invoice has been paid in full, including delivery and the deposit.

Replace the spare part

Receive the purchased part, install it and remove the old core. Do not return pipes, seals or other equipment that was not included with the purchased part.

Register the old core return in your profile

Open My profile → Finances or Order history. On the right-hand side of the page, select Request a return.

Select the order and item, and choose Old core return.

Submit the request and choose whether to ship the core yourself or use the return delivery service we offer.

Pack and ship the old core

Pack the core securely and clearly write the return request number on the box. If you selected our return delivery service, a customer support specialist will contact you after receiving the request.

Return address:
NĒRINGS SIA
Silmaču iela 64
Baldone, LV-2125
Latvia
[email protected]

Receive your deposit refund

After the old core has been received and inspected, the deposit will be refunded within 14 days using the original payment method, unless agreed otherwise. NERINGS does not charge a separate refund fee.

Return costs: the customer covers the cost of returning the old core. If you use the return delivery service we offer, its cost will be deducted from the refundable deposit.

Together, we support the circular economy

By purchasing a remanufactured part, you become part of the circular economy. Together, we extend the service life of parts and their components, reduce the consumption of new raw materials, and prevent reusable components from becoming waste.

By returning the old core, you help us inspect and remanufacture it professionally so that it can be used again.

Your choice helps to:

preserve valuable parts and components;

reduce waste;

save raw materials and energy;

promote a more responsible circulation of automotive spare parts.

Thank you for choosing a more sustainable solution together with us!

Questions about returning an old core or your deposit? Email us at [email protected].